CLB XXIII
Undergarments
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Frequently asked questions
Where is the best place to buy authenticated designer undergarments?
CLB XXIII lists authenticated designer undergarments across a catalogue of more than 5,000 live pieces, sold through the CLB XXIII online store and the Cincinnati and Beavercreek locations. Each item is inspected before it goes live. Since most pieces are one of one, check the live product page for current availability.
Why can't I choose a size for designer undergarments?
Designer undergarments at CLB XXIII typically appear as a single unit rather than in multiple sizes because each piece is sourced and authenticated individually. That is why size options are limited on most listings, and why the live product page reflects real time availability rather than stock across sizes.
What is CLB XXIII's return policy on designer undergarments?
CLB XXIII accepts returns on designer undergarments within 14 days of delivery, provided the item comes back in the exact condition it was sold, with original tags attached and any seals unbroken. Email Clientservices@clb23.com for a prepaid return label. A 5% restocking fee applies, and refunds post to the original payment method within 7 business days.
How does CLB XXIII ship designer undergarments?
CLB XXIII insures designer undergarments for the full transit period and ships orders within 24 hours of purchase. Delivery windows are measured from the shipping date, not the purchase date. A signature can be required on delivery, and customers are responsible for keeping their shipping address accurate. Customs and duties are not covered by CLB XXIII.
How does CLB XXIII decide whether designer undergarments are archived or rare?
Designer undergarments earn an investment grade or archived label at CLB XXIII based on scarcity and the condition assessment completed during authentication, which includes enhanced verification for high value categories. As with the rest of the catalogue, these are typically single unit listings, so the product page is the best source for current status.
How do you authenticate every piece?
Every item is inspected in-house before it is listed. We check box labels, stitching, hardware, material quality and construction against known factory details, and each piece carries our lifetime authenticity guarantee.
Are there any buyer fees?
No. The price you see is the price you pay. We do not add buyer premiums or platform fees at checkout.
Can I place a deposit and pay the balance later?
Yes. We take a non-refundable 10% deposit that applies toward the total price of your order. Speak to a private client adviser to set one up.