CLB XXIII
Slides & Sandals
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Frequently asked questions
Where is the best place to buy authenticated slides and sandals?
CLB XXIII lists authenticated slides and sandals across a catalogue of more than 5,000 live pieces, sold through the CLB XXIII online store and the Cincinnati and Beavercreek locations. Each item is inspected before it goes live. Since most pieces are one of one, check the live product page for current availability.
How is the condition of slides and sandals graded?
Condition on slides and sandals varies piece to piece since CLB XXIII sells both new and pre-owned items. Each listing is graded New, Like New, Excellent, Very Good, Good or Fair, with authentication notes included on the product page. That grading system is the same across the full CLB XXIII catalogue.
What is CLB XXIII's return policy on slides and sandals?
CLB XXIII accepts returns on slides and sandals within 14 days of delivery, provided the item comes back in the exact condition it was sold, with original tags attached and any seals unbroken. Email Clientservices@clb23.com for a prepaid return label. A 5% restocking fee applies, and refunds post to the original payment method within 7 business days.
How does CLB XXIII ship slides and sandals?
CLB XXIII insures slides and sandals for the full transit period and ships orders within 24 hours of purchase. Delivery windows are measured from the shipping date, not the purchase date. A signature can be required on delivery, and customers are responsible for keeping their shipping address accurate. Customs and duties are not covered by CLB XXIII.
Where can I try on slides and sandals in store?
Slides and sandals can be seen in person at CLB XXIII's Cincinnati or Beavercreek, Ohio stores. Since most listings are a single unit in a single size, what is physically in the store can differ from what is live online, so it is worth confirming a specific piece before visiting.
How do you authenticate every piece?
Every item is inspected in-house before it is listed. We check box labels, stitching, hardware, material quality and construction against known factory details, and each piece carries our lifetime authenticity guarantee.
Are there any buyer fees?
No. The price you see is the price you pay. We do not add buyer premiums or platform fees at checkout.
Can I place a deposit and pay the balance later?
Yes. We take a non-refundable 10% deposit that applies toward the total price of your order. Speak to a private client adviser to set one up.