CLB XXIII
Product Care
Good to know
Frequently asked questions
Where can I buy product care items for designer pieces?
CLB XXIII offers a product care selection alongside its authenticated designer and streetwear catalogue, covering cleaning and maintenance items suited to leather, footwear and accessories. Each listing carries its own product page with current details and availability.
Which brands make up the product care selection?
The product care lineup draws from established care and maintenance brands rather than the designer houses represented elsewhere in the catalogue. CLB XXIII is an independent reseller and is not affiliated with any brand whose products are listed here.
Can I return a product care item after delivery?
Product care items can be returned within 14 days of delivery if they come back in the exact condition sold with any seals unbroken. CLB XXIII sends a prepaid label by email and deducts a 5% restocking fee from the refund.
Is shipping on product care items insured by CLB XXIII?
Every order, including product care items, is insured by CLB XXIII in transit and processed for shipping within 24 hours of purchase. Delivery estimates are measured from that dispatch date rather than from the day the order was placed.
How often is the product care selection updated?
The product care category moves with the rest of CLB XXIII's continuously refreshed catalogue, with items rotating as stock is replenished. Returning to the page periodically is the most reliable way to catch a specific item back in stock.
How do you authenticate every piece?
Every item is inspected in-house before it is listed. We check box labels, stitching, hardware, material quality and construction against known factory details, and each piece carries our lifetime authenticity guarantee.
Are there any buyer fees?
No. The price you see is the price you pay. We do not add buyer premiums or platform fees at checkout.
Can I place a deposit and pay the balance later?
Yes. We take a non-refundable 10% deposit that applies toward the total price of your order. Speak to a private client adviser to set one up.