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CLB XXIII

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Frequently asked questions

Where can I shop authenticated luxury and streetwear items online?
CLB XXIII's full catalogue holds over 5,000 authenticated live listings spanning sneakers, designer clothing, bags, jewelry and accessories. Every item is inspected in house before it is listed and backed by our authenticity guarantee, with the live product page as the source for price and availability.
How does CLB XXIII authenticate items across the catalogue?
Every item goes through a multi point inspection of materials, construction, tags, logos and serial or date codes, plus a review of packaging and source history. An automated check runs first, then trained specialists review each piece by hand, with enhanced checks for high value categories.
What is CLB XXIII's return policy?
Returns are accepted within 14 days of delivery, provided the item comes back in the exact condition sold with tags attached and seals unbroken. Email Clientservices@clb23.com for a prepaid label. A 5% restocking fee applies and refunds post within 7 business days.
How does CLB XXIII handle shipping and insurance?
Orders are processed and shipped within 24 hours of purchase and are insured by CLB XXIII while in transit. A signature may be required at delivery, after which responsibility transfers to the customer. CLB XXIII is not responsible for customs or import charges.
Can I shop the CLB XXIII catalogue in person?
Yes. CLB XXIII operates physical stores in Cincinnati and Beavercreek, Ohio, where much of the catalogue can be viewed in person. Because most items are one of one, checking the website first is the best way to confirm what is currently in stock.
How do you authenticate every piece?

Every item is inspected in-house before it is listed. We check box labels, stitching, hardware, material quality and construction against known factory details, and each piece carries our lifetime authenticity guarantee.

Are there any buyer fees?

No. The price you see is the price you pay. We do not add buyer premiums or platform fees at checkout.

Can I place a deposit and pay the balance later?

Yes. We take a non-refundable 10% deposit that applies toward the total price of your order. Speak to a private client adviser to set one up.