CLB XXIII
Denim Tears
Good to know
Frequently asked questions
Does CLB XXIII sell pre-owned Denim Tears?
Yes, CLB XXIII carries a mix of new and pre-owned Denim Tears. Condition on each piece is graded as New, Like New, Excellent, Very Good, Good or Fair and displayed on the product page with authentication notes, so buyers can see exactly what state a specific listing is in before purchasing.
Why can't I find my size in Denim Tears?
Because most Denim Tears listings are single unit pieces in a single size, availability depends on what has come into stock rather than a standard size run. A sold out size may not return in the same piece. The live product page reflects exactly what is in stock right now.
How do returns work for Denim Tears?
Returns on Denim Tears are accepted within 14 days of delivery. Email Clientservices@clb23.com and CLB XXIII will send a prepaid return label at no cost. The piece needs its original tags and unbroken seals intact. A 5% restocking fee is taken, and refunds post within 7 business days of the return.
What happens if Denim Tears is lost or damaged in shipping?
Every Denim Tears order is insured by CLB XXIII while it is in transit. A signature is sometimes required at delivery, and responsibility for the piece shifts to the customer once that signature is collected. Shipping starts within 24 hours of purchase, and delivery timing is measured from the dispatch date, not the order date.
Does Denim Tears own or run CLB XXIII?
No. CLB XXIII is a separate, independent reseller and has no ownership or partnership tie to Denim Tears. Trademarks connected to Denim Tears belong to that company alone. CLB XXIII's role with Denim Tears is sourcing, authenticating and reselling pieces, not designing or manufacturing them on the brand's behalf.
How do you authenticate every piece?
Every item is inspected in-house before it is listed. We check box labels, stitching, hardware, material quality and construction against known factory details, and each piece carries our lifetime authenticity guarantee.
Are there any buyer fees?
No. The price you see is the price you pay. We do not add buyer premiums or platform fees at checkout.
Can I place a deposit and pay the balance later?
Yes. We take a non-refundable 10% deposit that applies toward the total price of your order. Speak to a private client adviser to set one up.
