CLB XXIII
Givenchy
Good to know
Frequently asked questions
How do returns work for Givenchy?
Returns on Givenchy are accepted within 14 days of delivery. Email Clientservices@clb23.com and CLB XXIII will send a prepaid return label at no cost. The piece needs its original tags and unbroken seals intact. A 5% restocking fee is taken, and refunds post within 7 business days of the return.
What happens if Givenchy is lost or damaged in shipping?
Every Givenchy order is insured by CLB XXIII while it is in transit. A signature is sometimes required at delivery, and responsibility for the piece shifts to the customer once that signature is collected. Shipping starts within 24 hours of purchase, and delivery timing is measured from the dispatch date, not the order date.
Does Givenchy own or run CLB XXIII?
No. CLB XXIII is a separate, independent reseller and has no ownership or partnership tie to Givenchy. Trademarks connected to Givenchy belong to that company alone. CLB XXIII's role with Givenchy is sourcing, authenticating and reselling pieces, not designing or manufacturing them on the brand's behalf.
Where can I try on Givenchy in store?
Givenchy can be viewed and tried on at the CLB XXIII stores in Cincinnati and Beavercreek, Ohio. In store selection is limited to what has arrived at that location, since most pieces are one of one. It is worth checking ahead if you are looking for a particular piece.
Is Givenchy considered collectible?
Some Givenchy pieces qualify as archived or collectible based on limited production, discontinued runs and condition confirmed during the authentication process. Details are noted on the product page for each piece. Because most listings are one of one, a piece identified as rare will not have a direct replacement once it sells.
How do you authenticate every piece?
Every item is inspected in-house before it is listed. We check box labels, stitching, hardware, material quality and construction against known factory details, and each piece carries our lifetime authenticity guarantee.
Are there any buyer fees?
No. The price you see is the price you pay. We do not add buyer premiums or platform fees at checkout.
Can I place a deposit and pay the balance later?
Yes. We take a non-refundable 10% deposit that applies toward the total price of your order. Speak to a private client adviser to set one up.