CLB XXIII
Lace Lab
Good to know
Frequently asked questions
How do I know the condition of a specific Lace Lab listing?
The product page for each Lace Lab listing shows a condition grade of New, Like New, Excellent, Very Good, Good or Fair, along with authentication notes from the inspection process. Because CLB XXIII carries both new and pre-owned pieces, this grade is the fastest way to confirm what you are buying.
Does Lace Lab come in a full range of sizes?
Not usually. Most Lace Lab is listed as a single unit in a single size because CLB XXIII sources individual pieces rather than holding a standard size run for every piece. Availability shifts as items sell, so the live listing is the place to check current sizing.
What happens if I need to send Lace Lab back?
You have 14 days from delivery to return Lace Lab, and the piece must be in the exact condition it was received, tags on and seals unbroken. Email Clientservices@clb23.com for a free prepaid label. A 5% restocking fee is subtracted before your refund is issued to the original payment method within 7 business days.
How fast does Lace Lab ship after I order?
CLB XXIII processes and ships Lace Lab orders within 24 hours of purchase, and delivery estimates are counted from that dispatch date rather than the order date. Every piece is insured in transit, and a signature may be required on delivery, at which point responsibility transfers to the customer.
Is CLB XXIII an authorized Lace Lab retailer?
CLB XXIII is not an authorized retailer of Lace Lab and has no affiliation with the brand. It operates as an independent reseller that authenticates each Lace Lab listing before it is posted. Lace Lab and its trademarks remain the property of their owner, and CLB XXIII's role is limited to sourcing and authentication.
How do you authenticate every piece?
Every item is inspected in-house before it is listed. We check box labels, stitching, hardware, material quality and construction against known factory details, and each piece carries our lifetime authenticity guarantee.
Are there any buyer fees?
No. The price you see is the price you pay. We do not add buyer premiums or platform fees at checkout.
Can I place a deposit and pay the balance later?
Yes. We take a non-refundable 10% deposit that applies toward the total price of your order. Speak to a private client adviser to set one up.