CLB XXIII
Lostshdws
Good to know
Frequently asked questions
Why is there only one size available for most Lostshdws listings?
Most Lostshdws at CLB XXIII is one of one, meaning a listing represents a single unit in a single size rather than a run of stock. Once that piece sells, the listing comes down. This is why the live product page is the only reliable source for current price and availability.
What is the return policy on Lostshdws?
CLB XXIII accepts returns on Lostshdws within 14 days of delivery. The piece must come back in the exact condition it was sold, with all original tags attached and any seals unbroken. Email Clientservices@clb23.com for a prepaid return label. A 5% restocking fee applies, and refunds are issued within 7 business days.
Is Lostshdws insured during shipping?
Yes, every order of Lostshdws is insured by CLB XXIII while in transit. A signature may be required on delivery, and once that signature is obtained, responsibility for the piece transfers to the customer. Orders are processed and shipped within 24 hours of purchase, with delivery estimates counted from the dispatch date.
Does Lostshdws own or run CLB XXIII?
No. CLB XXIII is a separate, independent reseller and has no ownership or partnership tie to Lostshdws. Trademarks connected to Lostshdws belong to that company alone. CLB XXIII's role with Lostshdws is sourcing, authenticating and reselling pieces, not designing or manufacturing them on the brand's behalf.
Where can I try on Lostshdws in store?
Lostshdws can be viewed and tried on at the CLB XXIII stores in Cincinnati and Beavercreek, Ohio. In store selection is limited to what has arrived at that location, since most pieces are one of one. It is worth checking ahead if you are looking for a particular piece.
How do you authenticate every piece?
Every item is inspected in-house before it is listed. We check box labels, stitching, hardware, material quality and construction against known factory details, and each piece carries our lifetime authenticity guarantee.
Are there any buyer fees?
No. The price you see is the price you pay. We do not add buyer premiums or platform fees at checkout.
Can I place a deposit and pay the balance later?
Yes. We take a non-refundable 10% deposit that applies toward the total price of your order. Speak to a private client adviser to set one up.
